The Student Services Centre (SSC) has strategically relocated to NIE Block 1, which houses the Office of Academic Administration & Services (OAAS). The move, which took place on 16 April 2019, consolidates all student administrative services in one centralised location to improve student services.
Students, alumni and others who have visited the new space were pleasantly surprised to find that the centre no longer features traditional service counters. Instead, it has high cocktail tables with an open, welcoming and friendly transaction environment. | Read More |
As part of the service improvements, OAAS has worked on automating most forms, processes and payments so that these student services can be done online. Another initiative is to bring major exercises (e.g. Student Card Collection) to the students in an effort to minimise trips to the SSC.
OAAS has also received positive feedback on the convenience of online Medical Certificate (MC) submissions, which started in January 2019. Students on practicum have commented that this has been especially useful, as they are no longer required to make a trip to the NIE campus for MC submission.
It is exciting times ahead and OAAS will continue to partner with other departments to bring additional initiatives to provide world-class service to our students.
Visit the website for more information.